Akhil Male — Revenue Recovery

My contribution

Designed the Revenue Recovery product from 0→1, shaping the end-to-end experience and translating a complex recovery system into a clear, intuitive experience for merchants. Also collaborated with the Business Development team to create interactive product demos for merchant conversations.

Product context

What is Revenue Recovery?

Revenue Recovery helps subscription businesses recover failed recurring payments through automated retry strategies, reducing involuntary churn and lost revenue.

Revenue Recovery overview: failed revenue split into recovered, scheduled and unrecoverable, with the recovery trend

An invoice's recovery progress: $248 of $1000 recovered, next retry scheduled

Set up a webhook: the endpoint to paste into the processor's dashboard, with a copy button

Invoice recovery overview: invoices in progress, partially recovered and lost, and the list of invoices with their status and recovery progress

Set a monthly retry budget, with a suggested budget to start from

Recovery rate by failure type, Juspay Hyperswitch against the merchant's own retries

Invoice recovery details: the merchant's own retries failed, with a Start now prompt to recover the invoice with Revenue Recovery

Invoice recovery details after starting recovery: the next retry is scheduled, and the feed explains what is happening

Invoice recovery details once retries run: $20 of $100 partially recovered, with hard declines and Partial Auth explained in the feed

Interactive demo

See it recover a payment

Built for the business team, to help them walk merchants through the idea: failed invoices flowing in, getting retried, and coming back as revenue, before the product was in their hands.

Try the interactive demo

The demo's opening screen: a failed invoice passing through the recovery engine and coming out recovered